Contact Support

We want members to be able to get clear, secure help with their Maratha Manch account. The right support path depends on the type of question you have.

Member support

Signed-in members can submit a support request through Feedback. Use it for account access, profile updates, verification, membership, payment-history, and general platform questions. Requests are recorded with your account so the team can investigate them safely.

What to include

Include a concise description of the issue, the steps you have already tried, and any relevant profile or order reference. Do not include your password, one-time code, full payment-card number, or other highly sensitive information in a support request.

Privacy requests

You can manage optional consents, request a machine-readable data export, and request account deletion from Settings. For questions about how we use personal data, review the Privacy Policy and Consent Notice before contacting support.

Billing questions

For a question about a membership payment, include the transaction or order reference in your Feedback request. Read the Refund & Cancellation Policy for the policy that applies to paid memberships.

Safety and conduct concerns

If another member makes you uncomfortable, block them from your account to prevent further interactions. Signed-in members can submit a safety concern through Feedback. If you believe there is an immediate threat to your safety, contact local emergency services first.

Formal complaints

For a formal grievance about the platform, personal data, or a payment issue that remains unresolved, follow the Grievance Redressal process. It explains the information needed to investigate your complaint.